FAQ Rhino Telescopic Bollards

Products

Of course, please tick the right option when placing your order.

You can order additional keys on our website. Please specify the right key number. 

Payment

Yes, VAT is included in the final price. The price at checkout is the price you pay and this includes VAT and delivery as detailed in the item description. 

Collection and Delivery

Yes, you can collect from our office in Norwich. Please contact us to arrange collection and check on availability. 

We use Royal Mail,  UPS or P4D to send out your order.  When we fulfil your order we will send you a tracking code. 

Most products will be send out the same day. However if a product is not in stock we will notify you regarding the delivery time. 

Yes when you want your order to come on a specific day / time, we can send out your order with UPS. However an additional charge might be applicable. 

Installation and Maintenance

We do offer an installation service but we do not cover the whole of the UK. Please contact our sales team on 01603 – 484 999. 

Your product will come with the installation / maintenance manual. This excludes spare parts, we do not give manuals for the service of the bollards as these products are security items.

Returns

Yes see details on our terms and conditions page.

Contact

We are based in Norwich and our opening hours are Mon – Friday 9.00 – 16.30. However if you need to contact us please contact us via email sales@rhinosecurity.co.uk or by 

phone on 01603 484 999.